Our Performance - May

We collect information on a monthly basis based on certain property checks that we have to conduct periodically. These checks help us to ensure that you remain safe within your homes. This information is also reported annually to the Social Housing Regulator. View our results below.

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Asbestos (monthly)

100% of applicable homes had an asbestos management survey.  

Legionella (annually)

100% of planned legionella inspections were completed.

Lifts (annually)

100% of our lifts are in working order and regularly maintained.

Fire risk assessment (rolling monthly)

100% of communal areas have a fire risk assessment.

Gas safety (annually)

100% of properties have an up-to-date gas safety certificate.

Damp, Mould & Condensation (continuous)

There were 5 properties where damp was identified in May.

The number of non-decent homes May 2024

63 out of 7531 = 0.84%

Overall satisfaction (annually)

68.94% of tenants reported that they are satisfied with the overall service.

Periodic electrical testing (10-year program moving to 5 years)

96.03% of properties had an electrical condition survey.

Number of households in temporary accommodation on the last day of the month

148

Average number of days in temporary accommodation

209

Number of households moving into permanent accommodation (Council, private, registered provider)

7

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